Frequently Asked Questions (FAQ)
1. How long does delivery take?
Most orders are delivered within 4–10 business days, depending on your location.
2. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery (COD) is available on eligible orders and locations.
3. How can I track my order?
Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (where available).
4. Can I cancel my order?
Orders can only be canceled before they are processed and dispatched.
5. Do you accept returns?
Returns are accepted only for:
- Damaged products
- Defective products
- Incorrect products received
Customers must contact us within 48 hours of delivery.
6. When will I receive my refund?
Approved refunds are usually processed within 5–10 business days.
7. What payment methods do you accept?
We accept:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Cash on Delivery (COD)
8. Are my payments secure?
Yes. All payments are processed through secure and trusted payment gateways.
9. How can I contact customer support?
📧 Email: zevionsstore@gmail.com
📞 Phone: +91 7016259523
🕒 Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)
10. What is ZEVIONS?
ZEVIONS is a premium fashion and lifestyle brand focused on delivering quality products and a seamless shopping experience.
ZEVIONS — Elevate Your Presence. 👑